Shipping policy

Handling Time

Stock Collection items will typically ship within 1 business day (Monday through Friday and excluding holidays) of the placement of your order. Personalized items will typically ship within 1 business day after the placement of your order. This time will fluctuate due to our shop workload, and we will update the handling times accordingly on this page. Custom items will have an indicated production time.

Shipping Time

All of our items ship from our location in Exton, PA. Depending on destination, dimensional weight of your order and cost effectiveness we will determine the best shipping option. We upload tracking information as soon as it's available for your order.

NOTE: During the Covid-19 pandemic all carriers that we use (USPS, UPS & FedEx) have suspended their guarantees for delivery times. We have seen a significant increase in shipping issues during this time and ask for your patience in receiving your order from us. We rely on the carriers to deliver your order once they are in possession of the shipment. Unfortunately, we have very little control once a shipment is in transit. We will make sure that your order is delivered, but we have seen shipments that have taken weeks rather than days (as they should). This is a difficult time for all of us, so thank you for your patience.

Shipping Costs

U.S. Residents: We offer a flat rate shipping cost (sometimes *FREE SHIPPING for a Limited Time specials) for our signs to the continental U.S only. All U.S. territories outside the contiguous 48 states will incur additional shipping costs (HI, AK, PR, and other US territories). Please contact us for a shipping cost inquiry prior to your order. Orders with shipping costs not paid will be held until the shipping payment is collected.

Non U.S. Residents: We ship internationally and typically use UPS or the U.S. Postal Service for international orders for the most effective cost and in-transit time. All international shipments will incur shipping costs shown at the time of checkout. Any offer of Flat Rate or Free Shipping does not apply to international orders. Additionally, shipping costs and any fees outside of the shipping cost are the responsibility of the customer. Some countries will have import taxes, fees or duties all of which are the responsibility of the customer. Please let us know if you have any questions prior to your order.